Once integrated, Fluid intelligently follows up with customers to drive those coveted Facebook, Google, and other 5-star reviews. Don’t let one bad review tarnish your name.
93% of online shoppers read reviews before purchasing. If you lack reviews or do not have enough positive reviews to mask your few negative experiences, you’re impacting your brand reps’ ability to promote your goods.
Affiliates can now see the outcome ratings of every order right in the Fluid app. Drive better performance and fix issues with data.
NPSAnalyze Net Promoter Score trends to understand customer loyalty.
ProductYou have the best products, make sure your customers feel that way with comprehensive product reviews.
CSATUnderstand Customer Satisfaction scores to review recent business actions.
Olumo’s autonomous, anonymous SMS and email campaigns will follow up weekly with affiliates to give you a comprehensive report on how your field is feeling. Industry correlated questions show how you stack up to competitors and provide a real-time view of your people.
Learn more about Olumo
Fluid’s implementation managers will work with your web developers to push order and web data to our REST APIs. Once integrated, Fluid’s reputation and ratings engine will take care of everything else.
Find your happy customers and let our robots sell more of your goods. Affiliates love getting notifications that new sales happened without as much as a thought from them. That’s living free.